On today’s show we are speaking to Jennifer Brown; President of Jennifer Brown Consulting. Jennifer started her career working as a freelance trainer and independent consultant – teaching all over the world. It was from this work, that she transitioned to align with Fortune 500 companies and address the great disconnect she saw within the people she trained. Through leadership, management, diversity and communication training with a creative and innovative focus, Jennifer and her team have played a pivotal role in enabling employees at all different levels to give their most powerful gifts to the organizations they work for. Jennifer believes strongly in the power of intention; creating more inclusive, innovative workplaces and the impact it can have on transforming human potential. Tune in to hear more about this and the fresh perspectives she has for aspiring young entrepreneurs!
On today’s show we are speaking to Cheryl Viirand; Founder and CEO of Freedible, Inc. Cheryl previously worked as a Wall Street Litigation attorney and in 2008 decided to redesign her life with her passions at the very core. Hear how her homework assignments in the local bookstore led her to fully unearth these passions and find her mission – launching Freedible, Inc in July 2013; a social media site all about food but specifically made for “custom eaters” – people whose eating decisions are driven by food restrictions caused by restrictions, allergies, intolerances, or diseases. Feeling like a fish out of water, Cheryl gave herself permission to act for social change and through her extraordinary experiences has become as she calls herself, “a social change agent without a portfolio”. Through listening, Cheryl is meeting the unmet needs of the communities she works with and really is pushing for social change. Tune in to find out more!
On today’s show, we are talking to Molly DeMaagd; Director, Social Media Customer Care with AT&T. Over her 20 year career, Molly has worked her way up through the organization from Customer Service Representative to leading an entire team on social media – now serving as a Director. Hear about the customer challenges and expectations her team faces on a daily basis, and how she empowers her team to ensure customers receive the best possible experience. Gain insights on the importance of listening within the industry and watch out for Molly’s predictions on what she thinks is next for customer service in social. Just what are the essential skills for a career in social media and what has been pivotal in Molly’s growth and success? Tune in and find out!
On today’s show, Nicole D’Alonzo gives us a glimpse of her amazing career path. She is the former global director of social at Kiehl’s cosmetics and is now the founding editor of TASTEdaily. Nicole shares with us the lessons she has learned during this journey and the valuable skills she has developed along the way. Her enthusiasm and spirit are clear. Find out what drives Nicole to follow her passions and the ethos behind her latest venture.
On today’s show Crystal King tells us how she began her career in the start-up world, crafting years of experience building brands via traditional and digital means, to becoming the Senior Social Media, Communications & Marketing Expert at Keurig Green Mountain. Crystal shares with us what she feels are the necessary skills needed to succeed in social and what her team is accomplishing at Keurig Green Mountain through listening and helping customers tell their love stories. Crystal’s passion is clear; tune in to discover what motivates her, explore what she thinks are the challenges in today’s social space and learn tips on how to get higher customer sentiment.